A lot of our network troubleshooting will begin with asking you to print a configuration page.
Konica Minolta
In the main menu of the Konica, go to:
- Utility -> Utility -> Information -> Print Information -> Configuration Page -> Start
Ricoh
In the main menu of the Ricoh, go to:
- Settings -> Machine Features -> System Settings -> Interface Settings -> Print List -> Start
Konica Minolta 8-Series & Older Machines
In the main menu of the Konica Minolta 8-Series and older machines, go to:
- Utility -> User Settings -> Printer Settings -> Print Reports -> Configuration Page -> Start
While troubleshooting, if the technician asks for the IP address of the machine, it can be found on the configuration page.
